Part of my daily duties are overseeing the handling, reporting and management of all events triggered by our data centre assets across Europe, which includes cooling, power, security
and fire detection. I am also part of the project team that enables us to monitor all our datacentre assets through a single platform.
I like working with different nationalities and cultures. I also enjoy the relaxed environment and monthly breakfasts which encourage us to get to know our colleagues in other departments.
The thing that stands out most about my time here is the process of learning a new technology. I was a newbie to start with on how the data centre infrastructure and components work, but now it gives me great pleasure to communicate on a technical level.
I have regular catch-up meetings with my line manager, where we can both point out areas where I might need assistance or any technical training suited to my work. There is also plenty of learning material provided on the company’s intranet and learning and knowledge platform, which I can apply to my job.
Ryan started as a Team Leader in the European Customer Service Centre in London, and is now an Events Manager at HQUK.
Ryan P.
Events Manager, HQUK