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Data Center Technician

Operations

Data Center Technician

Sägereistrasse, Opfikon

What's in it for you?

  • Competitive package
  • Employee Performance Bonus
  • Exceptional social benefits, Free mobile flatrate, Complimentary refreshments

What is required?

  • Strong prioritising skills
  • Independent working method
  • Ability to work under pressure

Why Interxion?

  • The opportunity to make an impact
  • Highly collaborative teams that build relationships with world-class customers
  • A high-performing international business at the heart of the digital economy

Your role

As a Data Center Technician (DCT) you are reporting directly to the Data Center Technicians Manager.

In this important role you are supporting the 24x7 uptime of services provided to hyperscale and colocation customers. This is achieved by operation of the technical infrastructure including mechanical, electrical, BMS, security, fire detection and suppression, and power generation systems. Specific role tasks include surveillance of the assets, overseeing contractors working on these assets, and performing regular maintenance and testing of assets in the data center.

 

In parallel to the above you will execute customer service requests and the delivery of customer service support including, for example, remote hands, and physical installations (rack & stack).

 

The DCT role supports Interxion achieving client satisfaction and Service Level Agreements (SLAs), providing incident support, handling customer requests and acting as a part of the call out team.

 

 

Your profile

 

Expertise:

 

  • Certificate as qualified electrician 
  • Advanced and specialized technical expertise
  • 5 years of Data Center Engineering/Operations Experience
  • Experience as a technician in an electrical or industrious environment
  • Strong technical background in electrical and cooling systems is pre-requisite
  • Skilled in electrical wiring, networks and optical fiber installations.
  • Skilled in the Health and Safety aspects of such work.
  • Skilled in technical documentation and administration.
  • Skilled in the operational use of BMS systems.
  • Novice in maintenance of technical security systems (CCTV, Access Control).
  • Novice in monitoring, reporting and SLA tracking.
  • Novice in the use of computerised maintenance management systems (CMMS).

 

Soft Skills:

  • Proactive mindset that focuses on 100% uptime and drives all decisions under this prerequisite.
  • Well balanced personality that works well under pressure and can handle escalations calmly and competently.
  • Can work independently, shows initiative and proactivity.
  • Customer focused behavior.
  • Ability to prioritize in complex, fast-paced environment.
  • Capability to work precisely and follow up on tasks.
  • Excellent and respectful communication with colleagues and customers (orally and written).
  • Effective and precise wording for shift handovers.
  • Team player with excellent interpersonal skills.
  • Accurate and eye for detail.
  • Ability to learn on the fly.
  • Capability to transfer knowledge to others.
  • Fluent in English, both written and orally (at least Advanced Certificate), and local language

 

 

 

What we can offer you

Lively, open team structures, flat hierarchies and a buddy system for quick familiarization. Permanent employment with flexible working hours and extensive social benefits (pension scheme etc.). Personal development prospects in an internationally active, rapidly growing company. Free drinks, fresh fruit every week, team events and further education opportunities for personal / team development, as well as employee events (e.g. Christmas parties).

 

 

 

Apply for a job

Interxion is small enough to adapt quickly to the rapidly changing digital world and large enough to work with some of the world's leading companies. We are also growing fast, so this is a great time to join our company and help shape our future. Please apply by clicking the "Apply Now" button. You will be directed to our application management system to create an account. This allows us to manage your application and store your personal data in accordance with our privacy policy.

 

 

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A glimpse at your workspace

Your future colleagues

“I value the relationship I have with my superiors – there’s a mutual respect on both sides.”

Roland S.
Senior Facility Engineer, Austria

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The best thing about working here is the communication with my team. For every problem you encounter, you have at least one or two colleagues that will help you to solve it or improve a procedure.

We know our work is crucial for the company so we treat every task with respect, but we also really like to laugh and make jokes. A busy working day is easier to conquer with a smile on your face.

Almost every employee has their own parking space. If we don’t want to use our parking spot, we can give it back and get subsidised public transport costs instead. There are two supermarkets nearby and a canteen. If you’re not in a rush and can extend your lunch break, there are some really good restaurants and Viennese inns near us.

In my five years here, I’ve never had a day where I had to force myself to go to work, and that’s quite an accomplishment for a company these days. I value the relationship I have with my superiors – there’s a mutual respect on both sides and that’s one of the most important things for me.

Roland started as a Facility Shift Engineer. He is now an Operator, and was the first person to take on this role.

Roland S.
Senior Facility Engineer, Austria

“Senior managers have always showed their appreciation for our hard work.”

Ashley de V.
Data Centre Technician

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One of the first things I noticed when I started here was how friendly and welcoming everyone was. Senior managers have always showed their appreciation for our hard work, which makes me want to put that extra effort into everything I do.

The office space is great for the size of our team, with a big kitchen area which is great for getting together with everyone for lunch or fika, as you do in Sweden. The best facilities we have in the building are the gym, sauna and swimming pool, which I take advantage of in my free time.

Being part of the 24/7 Customer Support team, we have a few shared workspace areas and hot desks which we use when we move from one side of the building to the other when responding to jobs, which helps a lot. 

It is very social and collaborative. Every Friday everyone sits down for breakfast together and has a catch up, which is a nice way to get to know everyone.

Ashley is a Data Centre Technician and part of the 24/7 Customer Support team. He worked in the UK before transferring to Sweden.
 

Ashley de V.
Data Centre Technician

“My hobby is also my job, and I always enjoy going to work.”

Daniel P.
Service Operations Engineer, Sweden

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I take care of the infrastructure in the data centres, the cooling, backup power and ventilation. I like the job because it’s very interesting and I learn about new equipment and how to control technical devices. I’ve found myself in a position where my hobby is also my job, and I always enjoy going to work.

I usually start by planning the day to make sure that both booked appointments and maintenance are taken care of. Then I usually go out on site to meet up with the contractors and my colleagues to perform our daily tasks.

Most of the challenges I face are when I’m planning for jobs I’ve never done before. It’s challenging to work out the small details, the method, how long it will take, which contractors to use and how to fit things together.

It’s a great place to work for people who want to keep developing in their area. We have a very good induction programme for new employees, which states that we should always continue learning.

Daniel is a Service Operations Engineer in Sweden.
 

Daniel P.
Service Operations Engineer, Sweden

“I am inspired to give the job my all.”

Heinrich H.
Manager Operations. Belgium

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Every day there is a new challenge or a surprise. There is always an unplanned element and if I make a schedule for the day, there is a big chance that the day will look different. It’s very dynamic but I like the challenge of organising and managing it with my team. It makes my job fun.

The office is in an industrial area just outside a town and there are many nice restaurants nearby. There are bus stops right around the corner, the airport is 10 minutes’ drive away, and there are connections by trains and a car park on the premises.

Every employee should attend the ICM once so they understand what a great company we work for. I loved seeing how people interact with each other and how open the culture is. There was a very good vibe.

There is an international Manager Operations community and we come together three or four times a year to share ideas and problems. There is a lot of support from headquarters. The overall attitude is very positive and open-minded, I’m inspired to give the job my all.

Heinrich is a Manager Operations in Belgium.
 

Heinrich H.
Manager Operations. Belgium

“Everyone’s attitude and commitment to improving is what makes us successful and I enjoy being a part of that.”

Mark B.
Technical Project Manager, Ireland

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The office environment is very welcoming, with a good atmosphere and team spirit. It’s very easy to settle in as a new employee. We have excellent facilities, with a kitchen, showers, TV and complimentary snacks. The business park is very nice with lots of space, nature and a lake with wildlife, which is great for a walk or run at lunchtime. There’s plenty of parking on site with a perimeter fence and 24/7 security, or you can get a bus or cycle here.

Anything you need to do your job effectively will generally be accommodated. Management’s doors are always open, which is a great support and an important part of the culture. There are opportunities to gain valuable experience and progress your career both at a local and company wide level, with most roles offering the chance to travel at some point.

I am passionate about doing things the right way and I enjoy leading a project from start to finish. I find collaborating and listening to people’s opinions very beneficial, so I involve other members of the team where I can to create a more rounded solution. I also enjoy deep-diving into the more technical aspects and understanding why things work the way they do. Working here allows for that variation.

The fast-paced, ever changing environment is a challenge, but everyone’s attitude and commitment to improving is what makes us successful and I enjoy being a part of that.

Mark started as an intern as part of his master’s degree. He returned after graduating as a Project Engineer and has since been promoted to Technical Project Manager in Ireland.
 

Mark B.
Technical Project Manager, Ireland

“What do I like most about my job? The high degree of personal responsibility and the freedom I have.”

Umair M
Facility Engineer and Team Leader, Germany

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I am one of three team leaders in my facility department in Frankfurt and have been part of Interxion for almost two years. I started as a facility engineer and, within only a short time, I was promoted to team leader for the campus in Frankfurt’s Weismüllerstraße.

What I appreciate most here is the high level of personal responsibility and the freedom I have in my job. This allows us to be quite flexible in our activities. Working in our data centers constantly presents us with new challenges, which we can master thanks to our ongoing training. The management is available and responsive, always ready to listen, especially when we need support in decision-making in a critical situation.

The combination of a perfect team and a perfect working environment gives me the motivation to make Interxion even better every day. Thanks to flexible working hours, our employees come to work in a relaxed manner. The office culture is very team-oriented, and we treat each other less like colleagues and more like friends. At the beginning of the year, we get together for a kick-off meeting where we get to know the other departments and our colleagues, take part in workshops together and compete as a team in the annual company run. And: many of us have also become friends.

Umair is a Facility Engineer and Team Leader at Interxion Germany 
 

Umair M
Facility Engineer and Team Leader, Germany

Application process

1
Application

We will carefully review your application against the requirements of the position. If we have any questions, we will be in touch.

2
Interview(s)

If your profile matches what we’re looking for, we will conduct a telephone screening and/or invite you for an interview. For certain positions, there will be more than one face to face interview, an opportunity for us to get to know you further and for you to learn more about us.

3
Assessment

For most positions, there are role specific assessments that we ask you to complete. These help us identify behavioural styles relevent to the workplace and your ability to make excellent and thoughtful decisions.

4
Welcome to the team!

If we are both keen to move forward, you’re hired! From the moment you sign your contract, you will be part of our team. Your onboarding journey will ensure you get all the information you need to be successful in your role at Interxion.

Want to know more about this position?

Get in touch with:

Nadja Lashley

Nadja Lashley

Recruiter

Send me a message

Still got your attention?

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