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Sales Support Specialist

Sales

Sales Support Specialist

Wezembeekstraat, Zaventem

What's in it for you?

  • Employee Performance Bonus
  • On-site parking, Lunchcheques, Working in a diverse team with high working standards

What is required?

  • Organisational Skills
  • High customer focus
  • Effective communication skills

Why Interxion?

  • The opportunity to make an impact
  • Highly collaborative teams that build relationships with world-class customers
  • A high-performing international business at the heart of the digital economy

Sales Support Specialist

The Sales Support Specialist is responsible for supporting our sales team by providing accurate administrative support (e.g. proposals, routine contracting and contract management) with prospects and customers, pre-, during and post-sale. You liaise with our customers, acting as first point of contact for non-operational and sales/customer-related questions. It is your task to help driving sales compliance and performance. To do that you work with sales management to help manage sales staff against targets (forecasting, sales plans, opportunity qualification, planning sales team meetings etc.) Moreover, you Identify and suggest potential improvements to sales (support) processes that drive efficiency.

In this role you report directly to the sales manager Belgium.

 

What you’ll need

  • 3 to 5 years work experience in an administrative/sales support role.
  • Fluent in English and Dutch both written and spoken, knowledge of French is a plus.
  • Solid understanding of and experience with MS Office applications, incl. Excel
  • Working experience with Salesforce is a plus.
  • Good communication skills, both internally and externally and across multiple countries.
  • Customer focused – ensure that our customers receive high quality sales documents and high-quality services. You are the glue between all departments.
  • Flexible working manner – this role will work with a large variety of stakeholders on many different topics (legal, finance, operations and service).
  • Proactive – identification of problem at heart of issues, suggesting solutions and driving through to implementation.
  • Ability to influence others and stress resilient.

 

Sales at Interxion Belgium

Our Sales teams are at the sharp end of our business, securing new customers, ranging from network and cloud service providers to major global, regional and local businesses. It's about selling the space, power and connectivity that keeps modern life moving. So, we need to understand what this means to our potential and existing customers and what they want to achieve so we can help them succeed. It can be a long, complex sales process, so our teams need to combine strategic knowledge and technical understanding with the ability to develop and sustain strong customer relationships.

 

Interxion in Belgium

Our Brussels data centre is at the heart of Europe’s connectivity crossroads, not only hosting the Belgium Internet exchange, but also attracting local, regional and international businesses, and acting as a focal point for data carriers from around the world. Join one of our teams in Brussels and you'll enjoy the scope to develop your skills and achieve your full potential, while delivering the very best for our customers.

 

What we can offer you

In a rapidly evolving business sector we see ourselves as courageous and passionate, working together as one team to understand and meet our customers’ needs. Join us and you’ll discover a supportive and open environment where you’ll be encouraged to be yourself. This means you’ll have the chance to work with people from different business areas, challenge the way we do things and put your ideas into action. We’ll also give you plenty of training and development opportunities so you can build a rewarding and successful career.

 

Apply

At Interxion, we’re small enough to adapt quickly to the rapidly changing digital landscape, but big enough to work with some of the world’s leading businesses. And we’re growing fast, so this is a great time to join us and make your mark on our future. #LI-DK1

 

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A glimpse at your workspace

Your future colleagues

“We are very customer-focused, even if they have complicated requirements.”

Clément-Daniel J.
Service Delivery Manager, France

Read full story

I am in charge of taking care of clients and making sure we are respecting the agreement we signed. I have six colleagues in my department, including my manager.

There is a spirit of mutual helping within my team. We are an autonomous department with very international clients, so it’s enriching and interesting. There is no fixed routine, because there’s something different to do every day.

Once on site, I find out if there have been any incidents, and if so, I measure the degree of severity and decide whether or not to intervene. I respond to various client requests, talk to the Design and Transition departments, take stock with the Site Manager, catch up with the different technical teams and participate in internal meetings.

We must be reactive and proactive to ensure a good quality of service and to make sure projects are progressing steadily. We are very customer-focused, even if they have complicated requirements – we always manage to find a way to round off the angles.

Clément-Daniel is a Service Delivery Manager in France. 
 

Clément-Daniel J.
Service Delivery Manager, France

“I have never worked for a company where such an emphasis is placed on developing sales skills.”  

Matthew C.
Senior Account Manager, Switzerland

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There’s no such thing as a typical day for an Account Manager, but I always start my day by reading industry newsletters and LinkedIn to see what is going on and how it impacts my customer portfolio and Interxion in general. Then I plan my calls, contract negotiations and meetings, but I always have to be ready to prioritise afresh.

I love that I can directly enable businesses to do new things with the services we offer and
these changes can be seen in everyday life. Although what we sell remains the same, the actual customer solution can vary enormously. The variety among our customers and partners is what makes the job so interesting.

The wider Sales department has a lot of experience and industry knowledge. I constantly learn from my peers, and cross-country collaboration on customer projects is encouraged. There’s a strong focus on developing our sales skills and I have never worked for a company where such an emphasis is placed on this.

The growth phase in the industry right now, along with having the right people in my wider team and the variety across our customer portfolio, makes it very easy to be passionate about what I do. We need to have our finger on the pulse across the whole industry, which is really exciting.

Matthew performs a dual role of Senior Account Manager and International Business Manager.

Matthew C.
Senior Account Manager, Switzerland

“I like the fact that I am encouraged to take ownership.”

Louise B.
Sales Account Manager, Ireland

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One of the things that I really enjoy about working in the Dublin office is the fact that there
is always something happening, whether it be the summer barbecue or the wellness week in
September. Not only do I feel like a valued member of staff, but I also feel like I belong to a company that is looking out for my welfare. There’s always an event in the diary, from team lunches to celebrate staff achievements to fantasy football.

We have a fantastic canteen with all the facilities you could need, like microwaves, a blender and an omelette maker. We have groceries delivered twice a week to make sure we have all the fruit, crisps, goodies and condiments we need. The coffee is fabulous, we had a coffee tasting
morning with our suppliers to ensure that we all agreed on the choices.

The culture is collaborative and supportive, and above anything else it’s a friendly place to work. I can have a very clear, upfront conversation with my line manager and colleagues alike. I am not afraid to say if I don’t agree with something, or to ask for help or guidance. I like the fact that I am encouraged to take ownership.

Interxion Dublin shows real passion when it comes to supporting local charities. Every Christmas we collect brand new toys for local children’s hospitals.

Louise is a Sales Account Manager in Ireland.
 

Louise B.
Sales Account Manager, Ireland

Application process

1
Application

We will carefully review your application against the requirements of the position. If we have any questions, we will be in touch.

2
Interview(s)

If your profile matches what we’re looking for, we will conduct a telephone screening and/or invite you for an interview. For certain positions, there will be more than one face to face interview, an opportunity for us to get to know you further and for you to learn more about us.

3
Assessment

For most positions, there are role specific assessments that we ask you to complete. These help us identify behavioural styles relevent to the workplace and your ability to make excellent and thoughtful decisions.

4
Welcome to the team!

If we are both keen to move forward, you’re hired! From the moment you sign your contract, you will be part of our team. Your onboarding journey will ensure you get all the information you need to be successful in your role at Interxion.

Want to know more about this position?

Get in touch with:

Daphne Koning-Olde Dubbelink

Daphne Koning-Olde Dubbelink

Recruiter

0621674329

Send me a message

Still got your attention?

Apply now!

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